Tom Raper

Tom Raper

Tom Raper is a Compuware Changepoint subject matter expert and has been with the Changepoint team for 6 years as part of the Changepoint field enablement team. Tom is actively involved in the configuration and support of the accelerator configurations and works with employees, partners, and customers in product trainings on a regular basis to ensure value is gained from Changepoint functionality. Prior to Compuware, Tom had his own technology consulting company for 14 years. Abstract: Every day your organization enters or increases the amount of operational data in the Changepoint system, but how do you take advantage of all these details? Management and executives are required to analyze and review operational details to make better decisions. Without easy or appropriate access to important or mission critical details management cannot make appropriate conclusions that will impact the success of the organization. Find out what functionality Changepoint actually provides related to dashboards, targets, and visibility, as well as areas we may be enhancing in the future. This session will focus on those customers using the PPM (ITD) version of Changepoint for primarily managing internal operations. A separate session will cover similar concepts related to organizations focused on revenue and service related billings.

Tom Raper

Tom Raper

Tom Raper

Tom Raper

Tom Raper

Tom Raper

Tom Raper

Tom Raper

Tom Raper